For technical issues with the e-filing system, including problems with your user name/password or consenting/removing consent
to e-filing, please contact the N.Y.S. E-Filing Resource Center:
E-Mail: nyscef@nycourts.gov
Phone: 646-386-3033
Fax: 212-401-9146
For assistance using the e-filing system, or to sign up for training please consult the User Manual
and Training Resources web page.
Documents That Have Been Returned for Correction
For assistance with documents that have been returned to you for correction, please contact the department that returned the document AFTER reading the reason for return in the body of the Returned For Correction e-mail that you received.
| Department | Phone |
|---|---|
| For all pre-R.J.I. filings, proposed judgments to the Clerk, notice of pendency, or assistance with fees please call the Nassau County Clerk’s E-filing Office | 516-571-4632 |
| Matrimonial Clerk's Office | 516-493-3444 |
| Guardianship Clerk's Office | 516-493-3121 |
| Tax Certiorari | 516-493-3179 |
| Small Claims Assessment Review | 516-493-3325 |
| Foreclosure Motions | 516-493-3311 |
| Motion Support | 516-493-3148 |
| Ex Parte Orders | 516-493-3101 |
| Orders to Show Cause/Name Change/Fee Waiver | 516-493-3119 |
| Proposed Orders & Proposed Judgments to the Court | 516-493-3140 |
| Preliminary Conference Requests | 516-493-3101 |
| Infant Compromise | 516-493-3049 |
| M.H.L. Article 9 | 516-493-3090 |
| Notes of Issue | 516-493-3142 |
| Appeals - Please call the Appellate Division 2nd Department | 718-722-6324 |
Documents Filed in Error
PLEASE DO NOT ASK THE CLERKS OFFICE TO RETURN DOCUMENTS THAT
HAVE BEEN FILED IN ERROR.
When a document has been e-filed, it is served on all participating parties and marked FILED with
the Nassau County Clerk’s Office. The procedure to correct a filing error is outlined below:
PART 202. Uniform Civil Rules For The Supreme Court & The County Court
202.5-b. Electronic Filing in Supreme Court
(d) Electronic Filing of Documents.
(3) Filing and receipt of documents; notification.
(iii) Correction. If a document filed electronically is subsequently discovered to contain
confidential data – including but not limited to trade secrets, information protected by
confidentiality agreement, or personal confidential information as defined by statute or
court rule – or otherwise to have been filed in error, the filer or another party or affected
person may (1) notify the parties and any non-party filers in the action of the
confidentiality issue or other error raised by the filing, and of his or her intention to seek
judicial relief to correct the filing; (2) following such notification, request that the
appropriate County Clerk, exercising his or her administrative discretion, place the
document temporarily in "restricted" status on the NYSCEF site, to be made available for
viewing by court staff and the parties but not the general public; and (3) file an
application to correct the filing by order to show cause within five business days of such
notification (or such time as the court may direct), including a request for preliminary
injunctive relief limiting interim disclosure of the document at issue. Unless otherwise
directed by the court, any document placed in restricted status in response to such a
request shall be returned to public view upon expiration of this five day period. The
Chief Administrator of the Courts shall promulgate forms to implement this process.
EF-24 - Notification of Confidentiality Issue or Error
EF-25 - Request for Restricted Status
To correct typographical errors, the most appropriate and efficient method for correction is to file
a new document and clearly label it as an amended filing.
Conversion to E-Filing
To convert a paper case to e-filing, you must complete either the EF-10 or EF-28 form, found on the NYSCEF website. After completing the form, upload it to the e-filing system by clicking the Supreme Court link on the welcome page and then following the Convert Paper Filings to E-Filing instructions located at the bottom of the page. All parties listed on the initiating documents must be entered on the Add Parties page or the application will be rejected. Additional documents may not be uploaded to the system until after the County Clerk uploads the minutes and the applicant has been notified that the case has been converted. Documents filed prior to conversion will not be uploaded to the e-filing system but will be listed in the minutes. Paper (hard copy) documents will be retained by the Nassau County Clerk’s Office.
Mandatory E-Filing
Effective July 7, 2025 E-filing is mandatory for the commencement of all new matters in the Nassau County Supreme Court, with the one exception specified below. Paper cases commenced prior to July 7, 2025, will remain in their current form unless conversion to e-filing is requested.
Unrepresented Litigants
Unrepresented (Pro se) litigants are EXEMPT from mandatory e-filing and may file paper (hard copy) documents with the court. Unrepresented litigants are encouraged to view the Unrepresented Litigant Fact Sheet and if interested in taking advantage of the benefits of e-filing, should also review the Unrepresented Litigants Home Page to learn how to create a user name and password and how to file documents.
Hard Copy Filing
When submitting hard copy documents as provided in the Uniform Rules to the court, the hard copy shall be an original document and bound using ONLY two hole-punched, pronged fasteners. The document shall have attached thereto a Notice of Hard Copy Submission - E-filed Case, if required. Documents that cannot be easily scanned will be retained in the County Clerk’s Office and will not be uploaded to the e-filing system. It is by the sole discretion of the County Clerk, whether the original hard copy document is filed electronically or is maintained in hard copy form.
Working Copies
If the assigned Judge’s part rules require the parties to provide working copies of motion documents filed electronically, each working copy shall be properly bound and include a copy of the confirmation notice, firmly affixed to its last page facing outward.
Application for Waiver of Court Costs/Fees/Expenses
Document type: APPLICATION FOR WAIVER OF COURT COSTS/FEES/EXPENSES may only be filed at the commencement of an action or special proceeding.
Form UCS-FW1 must
be used. Form UCS-FWO1 must also be filed under the document type ORDER WAIVING
COURT COSTS/FEES/EXPENSES (PROPOSED). The document type RJI -RE: WAIVER
OF COURT COSTS/FEES/EXPENSES is NOT required.
Pursuant to C.P.L.R. 1101(c), any fee-waiver application filed after commencement must be
submitted under the document type NOTICE OF MOTION FOR WAIVER OF COURT
COSTS/FEES/EXPENSES form UCS-FW2. If a Request for Judicial Intervention has not yet
been filed, please file the document type RJI -RE: NOTICE OF MOTION.
E-Filing Requests
All requests relating to NYSCEF system issues not addressed above and specific to e-filing in the Nassau County Supreme Court must be submitted in writing. E-file requests are not accepted by phone. Please e-mail requests to: NassauEF@nycourts.gov